People are as starry eyed about us as we are about our residents
Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.
Erin R.
For anyone struggling with the decision to move their loved one into assisted living/memory care, let me share this: Brookridge has brought so much unexpected joy and comfort to my mother and our family. The narrative with my aging parents was to avoid assisted living at all costs; however, when my mom got diagnosed with moderate to late stage FTD (dementia), we realized that she was not living her best life with her children as caregivers. We ended up moving her into Brookridge in December 2025 and it has been the greatest gift for all of us. From Lindsay easing our worries when we toured/moved in, to Kim, Heidi, Morgan, Ashley, Max and all the other wonderful memory care staff making my mom feel so loved and cared for on a daily basis, we could not be happier. Brookridge is simply the best and we will be forever grateful.
Response from the owner:Thank you so much, Erin, for sharing your heartfelt experience. We're truly touched to hear how Brookridge has positively impacted your mother and your family. It's wonderful to know that our team, including Lindsay, Kim, Heidi, Morgan, Ashley, and Max, have made such a difference. Your words mean a lot to us, and we're grateful for your trust and appreciation. Warm regards, Alison
Mary G.
We loved working with Lindsay to get our loved one moved into Memory Care at Brookridge. The entire staff is wonderful and has made the transition as smooth as it could be.
Response from the owner:Thank you, Mary! We're so pleased to hear that Lindsay and the team made the transition to Memory Care at Brookridge smooth for your loved one. Your kind words about our staff mean a lot to us, and we'll be sure to share them with the team. Warmly, Alison
Andra B.
My family and I are so pleased with my Mom's choice of Brookridge Heights Assisted Living. Nearly everyone we've been in contact with has been extraordinarily patient and accommodating with my mom, and with us. The environment is calm & clean and the staff truly seem to enjoy the residents. And then, of course, there is Lindsay! She's the best! I was so nervous and unsure about the whole process (particularly because we don't live in Michigan) but she made it all manageable and even FUN (and that's saying a LOT)!! My mom has been there for just over a month and a half now, and although it's been a big adjustment, every time I speak with her on the phone, she is breathless with some recent story or another. As her new 92- year old friend remarked while we were visiting - "It may not be home exactly, but it's the next best thing." That really stuck with me. I liked her honesty.
Response from the owner:Thank you, Andra, for sharing such a heartfelt review! We're thrilled to hear that your mom and your family have had such a positive experience with us. It's wonderful to know that Lindsay and our team have made the transition smooth and enjoyable for your mom. We truly value your kind words and are grateful for the opportunity to be a part of your mom's journey. If there's anything else we can do to support you and your family, please let us know! Warmly, Alison
