People are as starry eyed about us as we are about our residents
Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.
Dallas S.Slinging lizards
Pat P.Best little Assistance Living in St Augustine.
Raquel M.I enjoyed my time at this community!! Everyone was so nice!! Highly recommend
billyellen413We are generally pleased with the care given our parents here, especially by Cora (A+ for her). However, due to the high volume of turnover which sadly is systemic in the industry we deducted two stars. The staff are caring but underpaid and... overworked and that sometimes results in less than an ideal situation.I am adding to my review because I want to convey my gratitude to Chrissy Singletary, especially, for her kindness and compassion at the end of both my parents lives. They were both residents at Symphony- dad for over 3 years and mom almost 4. Both eventually became hospice patients and both were able to pass in their room- their home- at symphony. Chrissy really went the extra mile to make sure they would not have to pass in a strange place- another facility where nobody knew them. Instead they were surrounded by not only their children and family, but also the family at Symphony. All of the staff who have been so kind and loving to them through the years were able to give hugs and you could see the love between them and both mom and dad as they said their good byes. We are so extremely grateful for all of the staff- from the kitchen staff, Javier the maintenance director, the concierge staff, the wonderful,wonderful activities staff, Anna and Lana who truly go above and beyond to keep the residents lives full of activity and laughter and the med techs and all of the staff who so lovingly care for the residents. Seantol, Curtis, Rachel, Cora, Laura, Sara, Robin, Debbie and so many others over four years. I’m sorry if I missed someone. We are truly grateful for the care and we feel we couldn’t have chosen a better place for mom and dad. We wish they would have been able to stay independent and live in their own home but for so many that is just not possible. Symphony became their home and they were surrounded by love and of that we are sure.read more
Sharon Z.I have had the privilege of visiting Symphony of St. Augustine twice and I was extremely impressed with this beautiful establishment. The staff was very helpful and answered any and all of my and my Husbands question. I was very happy to witness... how wonderfully attentive the staff were to the patients. We left feeling very assured that when the time comes this is where we will bring our loved ones.read more
Anna T.I work at Symphony since the day it opened and have many great things to say!The leadership and home office staff are very supportive and provide us with systems, resources and tools to make our job easier.Culinary department, led by Luis, is... making sure residents have nutritional, heathy, tasty meals, day in and day out!Chrissy, the Marketing Director is very knowledgeable, friendly and extremely helpful while assisting families to choose the place for their loved ones.Activity staff, Lana and Cielo, are always going above and beyond to make sure residents are busy and engaged in purposeful and meaningful activities! Creativity, fun, and embracing the present moment are the main ingredients in the varied program we offer.The building is spotless and Javier and his crew makes sure everything is tidy and clean.The concierge team, Sara, Lori, Angie and Laura are always friendly, helpful and making sure you will be treated with highest priority, and they do it while always wearing a smile!I am honored and proud to serve the residents here at Symphony. They are THE BEST! THEY ARE my FAMILY!read more
Bebe K.I have been visiting Symphony for more than 9 years as a Dementia Specialist. I have always been impressed with the care of their residents. Excellent socialization, activities, environment, food, pleasant rooms are all part of the care they... provide. The staff, especially Anna, are employed for all the right reasons - the care and health of all who reside there.read more
Carrie A.It is the most caring place I could ever put my mom ! The memory care staff is very attentive , they get to know each person and the family , and I can’t say enough about the recreation staff that are so creative and special and truly keep the... residents occupied and busywith fun days and themes ! Their schedules , food, activities and beautiful at home setting with a nice porch and garden area , make visiting lovely and everyone feels they can keep in touch with FaceTime even! They truly go above and beyond to keep family in touch . My kids and I feel very comfortable and welcome , just as if at home . Symphony is always ready forEvery birthday, holiday , and many fun occasions !Symphony is Beautifully decorated ,And the rooms are bright and spacious . It truly is the nicest and safest place for anyone needing a loved one in a memory care facility .. I can’t say enough about the caring staff ! They truly make me and my family feel like we are part of their family and are always welcome to join in the fun and day . Thankyou allread more
Melanie P.Symphony at St. Augustine has some of the most dedicated team members around. They strive diligently every day to provide an amazing quality of life for the residents. Anna works tirelessly to provide creative and multi-dimensional experiences for... the elders living at Symphony St. Augustine and Cielo leads the experiences in a compassionate and enthusiastic way for the elders living in the Memory Support neighborhood. On top of that, this community is gorgeous and truly a gem for the city of St. Augustine!read more
Andrew G.Beautiful grounds, very well taken care of. The director of sales is amazing and so is Anna!
Erica O.I was given the opportunity to give a presentation at Symphony of St. Augustine this past Friday and it was absolutely wonderful! Chrissy Singletary graciously gave me a tour of the amazing facility, and was wonderful in her participation in the... event. Anna, the event coordinator was EXCELLENT as well, and her care for the community and residents shown through as did Chrissy's.read more
Javier A.I work for Symphony as Maintenance Director, let me tell you how happy I feel went I walk trough the community and see the residents smile. Their smile is for the good care they receive; this star with the caregivers, culinary department, and... activities. I can tell you the compassion and respect the team have to improve the residents life. I can't finish if I don't mention the Angels like I call them star with Robin, Kind, Jeane, Anna, Cielo, also Ana in the kitchen department they always do their best for the residents.read more
Marisa I.This is a fantastic facility. Every member of the staff is pleasant and courteous and you can tell they care about he residents. There is an amazing activities director, Anna, who always has fun, entertaining, enjoyable activities for the residents.... The director of sales, Chrissy, goes above and beyond to ensure all needs are met with each resident. The front office staff, Sarah, is polite and so very helpful with every visitor and phone call. She puts a smile on everyone’s face. I highly recommend this facility for anyone needing assistance.read more
Crissy W.Symphony is a wonderful place to move your loved one, with very caring staff. Their Executive Director, Andrew and the Director of Sales, Chrissy, are always helpful and available for communication!
Teri M.As a traveling member of the Support Center Team for Elegance Living, I have the pleasure of working at many of our Communities across the country. Symphony at St. Augustine has a terrific group of helpful staff that are fully vested in the... success of their community! It’s also one of the most well kept buildings I’ve seen. Not only the curb appeal of the well manicured grounds, the sparkling clean floors or the frequently sanitized high-touch areas, but the way all Team members take ownership of their part in keeping the Community pristine. Thank you Andrew, Javier, Anna, Chrissy, Luis and Sarah for keeping a sharp eye on the little details that make this community so appealing to the eye. If this type of laser focus goes into caring for the Community setting, just imagine how impeccable the personal care is for our residents! Well done, Team Symphony at St. Augustine - Assisted Living & Memory Support!read more
Chrissy S.Symphony of St Augustine has so many caring employees ! The activity staff are second to none - Anna , Cielo and Lana do an amazing job of keeping residents engaged and enriched . Chef Luis prepares meals that are pleasing to the eye and and the... palate . The nursing and care staff go out of their way to give the loving care each resident deserves . To watch Robin and Jasmine with a resident - you will see them display this in a daily basis . The community is spotless thanks to Javier . Overall and amazing community with too many wonderful employees to mention by name !read more
Laura S.I am very pleased to say that I work at Symphony at St. Augustine. The nurses, care staff, activities, dining services, housekeeping, concierge and managers/directors are all very nice. I enjoy the residents company when I work. Very pretty... facility.read more
Kimberly S.I can't tell you how pleased we are with Symphony Memory Care!! My mother has been there for a few months now, and it already seems like home. Of course, the transition of leaving your home of 37 years and moving to an ALF is very difficult, but... the staff at Symphony have been amazing! Everyone, and I mean EVERY staff member, is genuine in their love of their job and truly caring about the residents. And the Activities staff??? They are phenomenal!!! They keep my mom super busy with wonderful, meaningful and relevant activities...from the events to games to crafts! I visit quite often at different days and times, and I always experience the same thing: a facility that is beautiful and well-run with the most caring and loving staff!!read more
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