My mom moved into Anchor Bay of East Providence at a time of unexpected need. The timing of Sean's call was simply a divine intervention. We had toured the facility earlier but not quite sure of next steps for mom's care. Sean's call to us came at exactly the right time. His authenticity, kindness, understanding and warmth welcomed us like a homecoming. He went above and beyond on helping us to get mom moved in and settled into memory care. Sean certainly is the conduit to a successful transition and many times following the move in. Mom completely lights up each time Sean is in her presence. Once moved into memory care, mom's transition was eased by Ope's gentle loving care. We are deeply indebted to her for creating a safe refuge for our mom. Ope intuitively knew how to make mom feel comfortable and loved. She gave mom a purpose for being, inviting her to be her "assistant" and dancing partner to name a few ways Ope embraced and encouraged mom. The sheer join on mom's face and in her heart is priceless watching her in Ope's presence. Ope not only gained mom's trust but our family could finally "breathe" knowing Ope ALWAYS has mom's best interest at heart. A novel could be written on her unwavering care and support of mom. Amanda, is also another gem in this organization. Loving and caring for mom like her own family. A huge thank you to Juliet, for being the kind welcoming greeter when entering the facility. Juliet is a gift to Anchor Bay and all who have the privilege to cross paths with her. She makes all things well with her gentle understanding. April, the director is a skilled listener with a strength in reflecting articulately the message. She has an amazing ability to connect with families around various topics. She objectively endeavors to support all. Anchor Bay is fortunate to have all of these folks on board. The entire staff is always friendly, helpful, and caring no matter the situation. They are truly special people and have given my family peace of mind.
Response from the owner: Thank you P.B., for sharing such a heartfelt review. We appreciate all your positive feedback about Sean, Ope, Amanda, Juliet, and April. We'll be sure to share your kudos with them to ensure they're recognized and celebrate. Warm regards, Alison