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People are as starry eyed about us as we are about our residents

Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.

Excellent
4.5
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Kevin C.
Picked up a client.
Response from the owner: Thank you for your review! We appreciate your feedback and are glad you had a positive experience at Locust Grove Personal Care & Memory Care. Your support is important to us, and we’re here anytime! Kind regards, Alison
Dianne S.
I just recently moved my mother into Locust Grove Memory Care. Everyone including Michael Koons was welcoming and hands on. This is very refreshing that the Executive Director is out and about. He is accommodating and approachable. He is always checking on everything, the staff, the residents, the activities, and much, much more. Each time I visit my mother she is adjusting slowly, her smiles are more frequent, she's talking more to the other residents and staff. Recently, they had a Steelers tailgate party outside with all kinds of food, Steely McBeam, music, and all kind of decorations. All the residents, including my mother was having a wonderful time. The Activity staff deserves a huge KUDOS! This facility is a blessing to know they are hands on and truly care.
Response from the owner: Thank you so much Dianne for your thoughtful review! We’re delighted to hear your mother is settling in and enjoying her time at Locust Grove. Your kind words about our team and events truly mean the world to us, and we'll be sure to share your kudos with the team. Warm regards, Alison
Robert Schmitt (.
I have been to many nursing homes visiting friends and family for years and have found Locust Grove in West Mifflin to be the best. Every time I’ve been there I see workers from the upper management to the maintenance and cleaning staff and everyone is very kind and respectful. They all seem to be genuinely good, caring people. I have to attribute that to Mike the manager and his hiring practices. These kinds of staff people aren’t everywhere. You have to carefully choose who you hire. This process requires a great deal of effort and dedication to get it right. One more thought is when talking to the residents they say they would recommend Locust Grove to their friends and family and they are living it every day. I think that’s the best recommendation.
Response from the owner: Thank you, Robert, for your heartfelt review! At Locust Grove, we strive for excellence at every level, from management to maintenance. Our dedicated team, led by Mike, is committed to providing compassionate care. Your recommendation means the world to us. Warm regards, Alison
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