The love we feel for our Mom prompted my sister & I to transition her from a place that wasn't adequately meeting her needs to Symphony Square. There's a definite contrast between where Mom was versus the feeling of community that Symphony Square exudes. Susan (Dir of Sales & Marketing), Claudette (Dir of Nursing) and other staff considered Mom's individualized needs when planning for her care. We also noted the large number of staff who have been @ Symphony Square for many years, which allows residents to feel more secure versus a community where staff and contractors are constantly shifting in and out. In addtion, the building's layout and the way activities are incorporated throughout the day lends itself to engagement and interaction amongst the residents. Mom shared, "I'm glad I'm meeting people that I have something in common with. I'm also impressed with the staff becasue they're pleasant and patient." When our 94 year old Mom is happy, our family is happy. What a blessing to be part of the Symphony Square Community! Wish we'd discovered it years ago.
Response from the owner: Thanks so much Pamela, for your kind words about Susan, Claudette & team, as well as for your positive review of Symphony Square. We value your opinion deeply and will share your 5 Star review with the team members and leadership team. We're so pleased to know you and your sister are happy with your mom's care! Warm regards, Alison