People are as starry eyed about us as we are about our residents

Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.

Excellent

4.3

Jenny J.

We love Symphony at Mentor! My mom was at another residence down the street and I am so glad we moved her here. ALL they do is care for residents with Alzheimers/Dementia and they do it best. Mom is healthy, happy and kept very busy! They even had a Prom last month! The staff feel like family and we don't see new faces every few weeks like the last place. And when I can't be there to visit, they post pictures of my mom on Facebook so I can see her smile - a small but priceless touch🥰

Response from the owner:Thank you, Jenny! It's wonderful to hear how much your mom is thriving at Symphony at Mentor. We're so pleased that the dedicated care and special touches, like sharing photos, make a positive difference for your family. The team truly values creating a warm, consistent environment for all residents. Your kind words mean a lot to us! Warm regards, Alison

Brooke G.

Jeanne the director of sales and marketing is the absolute best! She is extremely friendly and knowledgeable. She takes her time with you and has so much pride in her facility. It's very clean and orderly and the patients are happy and smiling and having fun. She's so creative in the events that she has. It's truly been a blessing meeting her! I would absolutely recommend this facility to anyone looking for placement!

Response from the owner:Thank you, Brooke, for your wonderful review! We're thrilled to hear about your positive experience with Jeanne and the facility. It's fantastic to know that her dedication and creativity have made such a great impression. Your recommendation means a lot to us, and we're grateful for your kind words! Warmly, Alison

Laurene P.

Mom arrived at Symphony and was greeted by caring and attentive nurses and staff members. Everyone listened to her asking about her preferences, interests and care needs. All of mom’s questions and ours were answered. Soon after she was having lunch with the woman who lives across the hall and was assisted and encouraged to eat by a compassionate aid/ mom had lost too much weight. All staff knew her name upon arrival. Communication with the Symphony care team has been outstanding- mom herself wasn’t quite ready to leave her home but after her fall we needed a safe and happy environment for her. Her confusion at night was getting a bit worse and now don’t need to worry. Symphony understood our concerns and has provided activities and a new set of friends including a few familiar faces from town.

Response from the owner:Thank you, Laurene, for sharing your wonderful experience with us. We're so pleased to hear that your mom is receiving the attentive and compassionate care she deserves at Symphony. It's heartwarming to know that she's found a supportive community and is enjoying her time with new friends. We truly appreciate your kind words and trust in us during this important transition. If there's anything else we can do to support your family, please let us know! Kind regards, Alison