I just want to publicly thank Megan, the Executive Director, for all the timely updates she shares with residents' family members, both during challenging times (like pending hurricanes!) and in general. My sister and I are so pleased with our decision to trust our mom's care to the staff at St. Augustine Plantation. It takes an entire team to make things go smoothly on "normal" days and, as importantly, to deal with unexpected and unwanted events that occur. We are very appreciative of each department and every individual who work together daily to provide a terrific experience for our mom and for us. We rest easier at night, knowing how well she's cared for. As my mom says to anyone out there who will listen, "You're very good at your job!"

Where does one start to thank you for the care that you gave Roy? There is truly nothing that we could possibly say or do that would equal what you did for him.The decision to move him from our home to yours was hard on our family. You realized this and made the transition for not only Roy, but our family, very easy. The moment we walked in with him, you took him under your wing and cared for him as if he were your own father. As a result, he settled into Saint Augustine Plantation life far easier than we ever could have ever hoped for. I want you to know that we never had a single moment where we thought he was not being cared for properly.You have an exceptional team of people that really care about the loved ones that family members have put in your care. During the time that Roy was there, I saw your team give the same caring and loving treatment to all of your residents. We were always informed of any concerns that you may have had, and you worked with the family to address these.Routinely, your team went above and beyond for Roy, depending on his needs at the time. When he wouldn’t eat, the chef would make him a special dinner that would entice him to eat. You quickly learned that he wanted two glasses of water and tea, with extra ice. His room was always spotless! His clothes were always clean and kept him clean as well. You anticipated his needs and kept him happy and comfortable.All of the caregivers are amazing people who have been given a special gift to care for those who can no longer care for themselves. You are strong and loving at the same time. I pray that each of you are blessed by your gift and know that you are appreciated.Sincerely,Family of Roy Starke

My sister, who is a resident there, said the collard/turnip greens she had last week were "as good as mama's". That is high praise indeed coming from a southern gal.