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People are as starry eyed about us as we are about our residents

Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.

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Kelly S.
Where does one start to thank you for the care that you gave Roy? There is truly nothing that we could possibly say or do that would equal what you did for him.The decision to move him from our home to yours was hard on our family. You realized this and made the transition for not only Roy, but our family, very easy. The moment we walked in with him, you took him under your wing and cared for him as if he were your own father. As a result, he settled into Saint Augustine Plantation life far easier than we ever could have ever hoped for. I want you to know that we never had a single moment where we thought he was not being cared for properly.You have an exceptional team of people that really care about the loved ones that family members have put in your care. During the time that Roy was there, I saw your team give the same caring and loving treatment to all of your residents. We were always informed of any concerns that you may have had, and you worked with the family to address these.Routinely, your team went above and beyond for Roy, depending on his needs at the time. When he wouldn’t eat, the chef would make him a special dinner that would entice him to eat. You quickly learned that he wanted two glasses of water and tea, with extra ice. His room was always spotless! His clothes were always clean and kept him clean as well. You anticipated his needs and kept him happy and comfortable.All of the caregivers are amazing people who have been given a special gift to care for those who can no longer care for themselves. You are strong and loving at the same time. I pray that each of you are blessed by your gift and know that you are appreciated.Sincerely,Family of Roy Starke
Response from the owner: Many thanks Kelly for your kind words and positive review. We're so glad you have been happy with Roy's care and we greatly appreciate your positive feedback. Kind regards, Alison
Jo M.
My sister, who is a resident there, said the collard/turnip greens she had last week were "as good as mama's". That is high praise indeed coming from a southern gal.
Response from the owner: Thank you Jo, for your positive review! We'll be sure to pass along your feedback to our culinary team. Kind regards, Alison
Jill N
St Augustine Plantation has been wonderful as my mom moved from Assisted Living to Memory Care a few months ago. The director Emily has gone above and beyond in helping mom through Feb covid and several new challenges. She really cares about mom and everyone. She spoils her and us too by sending us photos and even FaceTime with mom! She plans many fun activities for them as well.We got daily updates from the staff during the recent covid also, very reassuring. Asya is very helpful, experienced, and caring and Tammy also spoils mom and loves her. Med tech Jay and also Emma and Lorenzo are so helpful. I can’t name everyone in this review, but the team has helped us adapt and learn how to respond to mom when new challenges occur. We feel comfortable knowing she is in caring hands.
Response from the owner: Thank you, Jill, for sharing your heartwarming experience! We appreciate your positive review and feedback regarding St. Augustine Plantation's exceptional care and support. It's wonderful to hear about the personalized attention and reassurance your mom receives. Kind regards, Alison
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