People are as starry eyed about us as we are about our residents
Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.
Michelle H.Beautiful facility, so far our loved one here has been well cared for.
Kelly C.From the very start, Symphony at Mentor has been exceptional in their care. After a minor fall my Papa, who had Parkinson's and dementia, was being bounced around from hospital to rehab to hospital due to his difficult behaviors. It was a very hard... and confusing time, and we were struggling to understand his needs. At the recommendation of a social worker, we decided to move him to Symphony at Mentor. Immediately, the staff at Symphony understood Papa's behaviors and began working with him. They have a very loving and safe environment where Papa was able to be out of bed and walk around the community. This caused an immediate change in his attitude and he began to improve. The staff there was terrific - very loving and helpful. They listened to our concerns and worked with us to reduce many of the medications prescribed in hospital to control Papa's behaviors. This brought another substantial improvement to his daily living. The Symphony staff repeatedly showed love and care for Papa like he was a family member. We saw this in their actions and attitudes day after day, even during the messy parts of elder care. The staff watched over Papa and cared for him 24/7 in ways we were unable to do at home. Now that Papa's journey is complete, we honestly look back and are incredibly happy for trusting Symphony with his care. We truly know we gave him the very best - no regrets.read more
Katie S.I cannot say enough about the staff here. Everyone is kind and go out of their way to make sure we are comfortable about the care of our loved one. No question is too small to get an answer. They check in every week to make sure we are okay and... check to see if we have any questions. They care about us too. They check to see what kinds of food your LO likes, whats some of their favorites, etc. When Arranging for a visit and/or FaceTime calls they are so accommodating. And in this time of Covid they go out of their way to make sure everyone is safe. They take every precaution I can call anytime and talk to his nurse to see how he is doing that day When your LO has Alzheimer’s or any memory problem you cannot ask for a better place to take loving care of them. A place that only deals with this problem makes such a difference. Not having to deal with other age related illness keeps the focus on them. I am so thankful for Symphony at Mentor.read more
Patricia B.I cannot say enough praises for the staff at Symphony at Mentor. When I was forced to place my husband who suffers from Parkinson's Disease and dementia they made the transition so easy for me, and I walked out of there knowing he would be in good... care. When you first drive in it looks like a lovely home in the woods with a wonderful wrapping front porch. He is at home there and all of the staff are so caring and treat the residents like members of their own family. They have all become like family to me as well. One of his main caregivers, Michelle, has been very special to me. It just seems like she goes above and beyond to see that he is well taken care of. However, I would also like to add how much I appreciate the care he receives from Crystal and Erica. They are all wonderful!read more
Michele H.I would like to thank EVERYONE at Symphony at Mentor for "hanging in" during these tough times! I am SO thankful that my Mother has such wonderful people taking care of her!To the Activities Group - Shout out to Erica, Mariah, & Mary Anne!! ... Thank You All for ALL that you do. I am so thankful my Mom has you in her life.To the Nursing Staff & Aides - Shout out to Traci, Krystal, Michelle, Carmesha and anyone else I might have missed, THANK You from the bottom of my heart!! Thank you for keeping watch and trying to keep my Mom at peace!!To Sandy G. - Thanks for always "smiling" I can hear it in your voice when you answer the phone!!No place will ever be 100% perfect, but knowing you are willing to listen to concerns that might arise makes it that much better! Thank you all for making this World a better place!!read more
Jackie M.Symphony at Mentor does an incredible job taking care of their residents. The team is so committed and dedicated. The building is clean. I love that they are the memory care experts!
Diane L.I work at Symphony. And I will say the people I work with are a great group of people. Everyone and I do mean everyone works for the good of the residents that we have the privilege to care for.
Jenna S.Cool place to work
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Why Social Connection is Especially Important For Older PeopleWhile we all have an innate need for meaningful social engagement, it plays an even more vital role in older adults’ quality of life. Consistent social connection can help keep older adults physically, emotionally and mentally fit. The significant health benefits of social connection include: A Sense of Purpose For people who spent years...