People are as starry eyed about us as we are about our residents
Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.
Mr GWoodholme GardensI was excited about the transition and what Woodholme claimed to offer its residence. I had already developed a pre-conceived idea of how such a facility was like based on my limited exposure of what I had seen on television. Yes,... I was a bit worried but still anxious!The move-in was flawless but the first few weeks of coordination were a bit rocky. The staff members appear warm and welcoming despite the few hiccups I faced. My family worries often, and I can always count on them to help resolve issues no matter the situation. Staff members have made honest efforts to ease my transition and suffice it to say. It seems that some members are more enthusiastic than others regarding service which can be expected. I understand this is the time that each of them is learning how to collaborate with me and providing the required services as I too am learning each of them. I do look forward to engaging with all of them for a more enjoyable relationship with them all.I have been here for just short of a month, and I have found my stay to be comfortable. I have gotten to know some of the staff members, and each have shown professional courteous attitudes toward me. At this time, I will not dwell on the things that are not right because I have faith in the staff that they will correct those issues that happen from time to time, but instead, I’d like to acknowledge all the employees for their services and the demanding work they do every day. I know it is not always easy working in this environment with so many people relying on you for so much. My sincere thanks to each of them.I would like to personally acknowledge Ms. Janice who has been one of the attendants who help with my care. She always makes it her mission to stop in and check on me. She has often taken the initiative to do things that are the duties of someone else. I cannot thank her enough for always being concerned about my well-being and making me feel special and welcomed. Ms. Janice has a warm caring heart that flows from her gentle presence. She has always taken my concerns serious and addresses them promptly. I never have to remind her about an issue. If she says she will address the issue or get someone else to address the issue, she does exactly that.I would also like to make an honorable mention for Ms. Vanessa who consistently show caring and compassion every day. She has gone beyond to make my living here at Woodholme Gardens so pleasing and enjoyable. I would like to let everyone know that she has truly found her calling for caring for others.Additionally, I would like to thank Ms. Shaunett D. the Med Tech. She was one of the first persons that saw me on a regular basis and from day one, she made me feel like she really cared. She would often talk to me and put my mind at ease as she knew this was all new to me. She exemplified the care, knowledge, and professionalism that I expected from all the staff and should serve as a beacon for others to strive to emulate her service for me and others. Thank you so much for your kind words and caring smile, it always make my day better.I cannot forget the concierge team. These women are often the first call for help. Their days consist of countless tasks and so many people making so many requests of them for service and help. You all are a part of the backbone of the infrastructure and responsible for the machine to run well. I would like to extend my heartfelt appreciation for always being so nice and smiling. I know it cannot always be easy to cater to all the demands, but you deserve the utmost respect for the important roll you play in maintaining Woodholme Gardens as you perform you difficult, demanding jobs.In conclusion, I would like to share my thanks to the entire leadership team that assisted with my transition. I know you all work extremely hard to accommodate the residence here at Woodholme Gardens and it absolutely shows with the talented staff and beautiful facility that is our home.Betty C.read more
Jo-Ann K B.This Five Star Rating is ONLY for these individuals and not the community. Like any community, there are areas in need of improvement and staff who need soft skill training for me to make Woodholme a five star community. Because I have some... serious care and trust concerns, I have had to hire an additional care assistant for my loved one. There is work definitely and seriously needed by leadership at Woodholme to make it better.These individuals stand out to me the most and are to be commended for their service.A HUGE "Shout Out" to Psalm Lipscomb, one of the Activities Program Specialists for his professionalism, compassionate, and caring manner he exhibits when interacting with my loved one and my family. It means so much because it is a quality and skill set that is rare in some of our Senior communities. Psalm goes above and beyond to make my loved one feel special and engaged.In the Nursing Department, Nurse Jackie and Nurse Lucky are also to be commended for their compassion and care. When I need assistance for my loved one, they are quick to respond.Tonya, one of the Care Aides has a great since of humor. She tries to calm stressful situations with that humor. She is to be commended for her care.Stewart Roszel in Food Service has been helpful in sending me the weekly menus and stopping in to take my loved one's meal orders while meals were restricted to in-room dining.Thank you to these individuals for your dedication and care. I do commend those who have stayed during the pandemic. Their dedication is also appreciated. Thank you!read more
Robin A.My Cousin was a resident at Woodholme Gardens for approximately 4 years and she was very pleased with the staff and support. As my cousins level of care changed, Woodholme Gardens was able to adjust and continue supporting my Cousin. Thank You
Teri M.“Experienced leadership, welcoming staff and happy residents!” I visited Woodholme Gardens recently and can’t stress enough how excited I was to see the residents engaged in activities, the delicious menu offerings and the positive attitudes of the... care staff. Kevin Jones, Director of Sales, was knowledgeable of his Senior living competitors and (respectfully) challenged me to find a better local option that could serve my Dad’s care needs AND stay within my budget. I pleased to say “I could not!” Thank you, Sharon (Executive Director), and others for making the choice for my Dad’s next home so easy. I am truly grateful for the guidance provided by the team at Woodholme Gardens.read more
Lisa L.The staff at Woodholme Gardens are very accommodating and have supplied meticulous medical information regarding our relative. The facility is nicely kept inside. We are grateful for their continuing care of our family member. Kudos!!
Brian KMy mother has been at Woodholme for several years. There have been some issues that I have brought to their attention and were dealt with quickly and to my satisfaction. It is not easy to care for so many people on an every day basis, and not have... something that can be improved upon. What I can tell you is when I walk in the front door, I am greeted by a smiling face that knows my name and my moms. The caregivers do a very hard job, but do it well. My mother is always clean, groomed, and attended to. The cooks try their best to accommodate the resident's dietary preferences. It isn't easy to satisfy everyone tastes, but they have made sure my mother has something she will like to eat. The best complement I can give, was the care my mom received during past year during the pandemic. I wasn't able to see her in person due to safety and CDC restrictions. They adhered to safety protocols and kept my mother safe and Covid free. They were the only family she had for almost a year. I could only speak to her on the phone and see her on a Facetime call. They were the ones she saw on an every day basis and who made sure she was healthy and well. She is 95, and she survived the year.Yes, I can find things that I would like done differently. But I am appreciative of what they do to help my mother and I show my gratitude with a BIG thank you to all those that contribute to her care.read more
R B.My loved one has been at Woodholme Gardens for 5 months. While the staff is creating a safe and secure environment for my loved one as he adjusts to the limitations of the pandemic and a new environment; the caring staff has also been providing my... family with much needed peace of mind and comfort as well. The management team(Suzi & Jennie) has provided updates to our family and continue to partner with us in maintaining the quality of life that he has been accustomed to enjoying.Heartfelt thanks to the entire Woodholme Team including the concierge team, nursing team, direct care team, food services, finance, housekeeping and maintenance team. A special thanks to Mary, Sophia, Psalm, Sheena and Michelle.With Gratitude,Our Familyread more
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